Refund and Returns Policy

Effective as of 03/10/2024

At Chic Nail & Lash Spa, we are committed to providing our clients with exceptional service and quality treatments. We understand the importance of client satisfaction in the services we offer. Due to the nature of our services and products, please note the following terms regarding refunds and returns:

All Sales Are Final:

We do not offer refunds or exchanges for any services provided or products purchased at our salon. Once a service has been rendered or a product has been sold, the sale is considered final.
Service Satisfaction:

If you are not satisfied with the service you have received, please bring it to our attention before you leave the salon. Our team is dedicated to ensuring your satisfaction, and we will make reasonable efforts to rectify any dissatisfaction with the service provided.
Product Returns:

Due to health and safety regulations, we cannot accept returns or exchanges of product or service once they have been purchased. We encourage our clients to review their selection before purchasing.
Appointments:

We kindly request that any cancellations or rescheduling of appointments be made in accordance with our cancellation policy. Missed appointments without proper notice may be subject to a cancellation fee.
Your Satisfaction:

Your satisfaction is our utmost priority. We welcome your feedback and will strive to address any concerns you may have.
We appreciate your understanding and adherence to our Refund & Return Policy. By purchasing our services or products, you acknowledge that you have read, understood, and agreed to the terms outlined above.

For any questions or clarifications regarding this policy, please contact us directly at:

chicnails561@gmail.com

Thank you for choosing Chic Nail & Lash Spa for your beauty needs.